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Batch Job Server
Ordering
Purchase Orders
Email or postal mail a copy of the purchase order to Camellia Software. A
BJS temporary license will allow full use while a
billing invoice is sent to your office.
A permanent BJS server license will be sent when payment in full is received. Please issue a pre-payment check or pay by credit card. Camellia Software reserves the right to charge a rebilling fee of $25 per rebilling because of partial balances paid. Camellia Software does not agree to purchase order contract terms and conditions.
Check or Credit Card Payments
To purchase Batch Job Server with VISA or MasterCard, download and complete the order form in
BJSINFO.ZIP and email or postal mail it to Camellia Software.
Camellia Software company information is on the order form. A $50 fee will be charged for insufficient funds checks. Payments
are in US dollars drawn on a US bank. American Express cards are not
accepted.
Bank Wires
Camellia Software's bank does not charge to accept wired money. Several transferring banks between the countries can
charge a transaction fee. Sometimes, the total balance due for invoices does not arrive. Please add the service charge:
$25 for orders wired from inside the United States
$50 for orders wired from countries outside the United States
A receipt for the exact amount of bank wired funds deposited will be sent to you.
Shipping
Software and upgrades can be shipped via United States Postal Service or sent via internet download. Shipments are made 1-2 business days from receipt of payment. The charge for media and shipping is: $0 Internet download, $10 when shipped inside the continental United States, and $60 when shipped outside the continental United States. Shipment time varies according to location, varying from 2-5 days within the continental US, to 10 to 20 days outside the US.
Refund Policy
BJS customers have a minimum 30 day evaluation before purchase.
During the first 30 days following purchase, a refund will be granted for the
software for irresolvable problems. A credit for the amount paid for the software will be issued to your credit card. Costs paid for shipping and
media will not be refunded. Per incident support fees are non-refundable.
Annual support fee refunds will be pro-rated, starting from on the day a
written, formal refund request is received by Camellia Software. For purchases made by check, a refund will be wired to your bank account. Any charges made by our bank to wire your refund will be deducted from the amount wired.
It is customary for other banks involved in a wire transfer to deduct a processing charge. If the product was shipped, it must be returned, postage prepaid, in its original packaging, to Camellia Software before a refund will be processed.
If a refund is requested because of a customer's mistake, Camellia
Software reserves the right to remove a 15% restocking fee (or minimum
$100 USD, whichever is higher) from any refund due. Refund must be
requested within 10 days of customer's error. Camellia Software reserves the right to correct clerical or systems errors.
Re-Downloading Service Charge
A $50 fee is charged for re-sending download instructions to a customer
beyond 30 days after purchase. This charge is for resending license(s).
This is often due to files corrupted by end users, transfer to a different
computer, hardware failure or installation of a new computer. Please save
your licensed software to back-up media.
Resellers
and VAR Sales Information
Thank you for your inquiry about Batch Job Server (BJS) software. BJS is
sold at the same price to all customers. There is no discount to
resellers. Each Windows computer executing BJS batch jobs is considered
to be a BJS server and requires a separate BJS license. Production,
disaster recovery, test, cloned, back-up, emergency and development
servers must each be licensed. Pro-rated fees apply to existing support
contracts. Software media and downloaded software are shipped directly
to the end user. A receipt is emailed to the reseller. VISA or
MasterCard are accepted. Camellia Software reserves the right to add a
service fee to an invoice to bill to, and collect from third party
payment processing agencies working on the behalf of the end user.
Reseller Refund Policy Customers
are given a minimum 30 day full evaluation before purchase decision. To
resellers, all sales are final. No refunds, returns or exchanges to
resellers.
Camellia Software reserves the right to correct clerical or systems errors.
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