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Batch Job Server
Ordering
Purchase Orders
Email or postal mail a copy of the purchase order to Camellia Software.
A BJS temporary license will allow full use while a billing invoice is
sent to your office. A permanent BJS server license will be sent when
payment in full is received. Please issue a pre-payment check or bank
wire. Camellia Software reserves the right to charge a rebilling fee of
$200 per rebilling because of partial balances paid. Camellia Software
does not agree to purchase order contract terms and conditions, nor sign contracts provided by end users.
All terms are on Camellia Software's order form.
Check Payments
To purchase Batch Job Server download and complete the order form in
BJSINFO.ZIP and email or postal mail it to Camellia Software. Camellia
Software company information is on the order form. A $200 fee will be
charged for insufficient funds checks, returned checks or stopped
payment checks. Software nor support will be sent until payment in full
is received, including returned check fees. Payments are in US dollars
drawn on a US bank.
Our bank does not charge our account to accept wired money. If you wire
money, please note that United States transferring banks charge a
transaction fee, in addition to the fee that your bank(s) charge. To
balance this, Camellia Software adds the following service charge to
your invoice for the software ordered:
$50 USD for orders wired from inside the United States
$100 USD for orders wired from countries outside the United States
A receipt for the exact amount of bank wired funds deposited will be
sent to you. Camellia Software reserves the right to correct clerical or
systems errors.
Shipping
Shipments are made 2-3 business days from receipt of payment in full.
Sales Tax
The purchaser (end user) is responsible for any and all sales tax
exemptions, sales tax exemption filings or required remissions to the
appropriate agencies within the State of Washington or elsewhere.
Refund Policy
BJS customers have a minimum 30 day evaluation before purchase. During
the first 30 days following purchase, a refund will be granted for the
software for irresolvable problems. Any costs paid for shipping and
media will not be refunded. Annual support fee refunds will be
pro-rated, starting from on the day a written, formal refund request is
received by Camellia Software. For purchases made by check or bank wire,
a refund will be wired to your bank account. Any charges made by our
bank to wire your refund will be deducted from the amount wired. It is
customary for other banks involved in a wire transfer to deduct a
processing charge. Any small overages sent via bank wire or check will
be applied to extended software support.
A $200 fee is charged for returned checks. If a refund is requested
because of a customer's mistake, Camellia Software Corporation (CSC)
will remove a 15% restocking fee (or minimum $250 USD, whichever is
higher) from any refund due. Camellia Software reserves the right to
correct clerical or systems errors. Software sales are refundable only
within 30 days from purchase date. If applicable, support contract
refunds will be pro-rated and refunded. For security, and accuracy of
arrival of funds direct to the end user, refunds only via bank wire. CSC
is not responsible for any bank wire return fees incurred. Any overages
sent will be applied to extended software support. Incident is
automatically closed 10 calendar days after date of opening, if the
customer is not exchanging ongoing communication. A $200 re-download fee
will apply, if the software is not downloaded and saved to backup media,
within one calendar week from the purchase date. Software and support
will be withheld until payment in full is received. Sales to end users
only, via check or bank wire.
Reserves Right To Not Accept All Orders
Effective August 1, 2018: CSC reserves the right not to accept orders
and to reject sales from any of the parties below: 1. all resellers,
VARs, payment processing systems, 2. any entity that is involved in
unfair, unethical discriminatory, illegal, unprofessional, or immoral
business practices of any kind. 3. any known end user who has used the
software illegally outside the license agreement.
Re-Downloading Service Charge
A $200 fee is charged for re-sending download instructions to a customer
beyond 30 days after purchase. This charge is for resending license(s).
This is often due to files corrupted by end users, transfer to a
different computer, hardware failure or installation of a new computer.
Please save your licensed software to back-up media.
Resellers, VARs, and Third Party Payment Processors
Effective August 1, 2018: Purchases, partial payments or other
transactions through third parties or resellers are not accepted. This following statement is retained, in case of any past inquiries about this policy.
Thank you for your inquiry about Batch Job Server (BJS) software. BJS is
sold at the same price to all customers. There is no discount to
resellers. Starting May 1, 2015, a 10% processing fee will be added to
all orders through resellers, third party processors or any other entity
than the company of the software license holder. Pro-rated fees apply to
existing support contracts. Customers are given a minimum 30 day full
evaluation before purchase decision. To resellers, all sales are final.
No refunds, returns, credits or exchanges to resellers. Funds accepted
via BANK WIRE ONLY from resellers. Before a sale is finalized, the
customer's name, email, address, phone number and number of servers BJS
is installed on must be registered with Camellia Software's customer
database. Software media and downloaded software are shipped or
downloaded directly to the end user. A receipt is emailed to the
reseller. Each Windows computer executing BJS batch jobs is considered
to be a BJS server and requires a separate BJS license. Production,
disaster recovery, test, cloned, back-up, emergency and development
servers must each be licensed.
Reseller Refund Policy
Effective August 1, 2018: Purchases, partial payments or other
transactions through third parties or resellers are not accepted.
This following statement is retained, in case of any past inquiries about this
policy. Customers are given a minimum 30 day full evaluation before purchase
decision. To resellers, all sales are final. No refunds, returns or
exchanges to resellers.
Camellia Software reserves the right to correct clerical or systems errors.
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